General Questions

Can you explain to me how this works ?

Sure! We’d love to! Every day from mid-May to mid-September we run Whitewater Rafting, Stand Up Paddleboarding, & several other tours. All of the tours that we offer are based on river experiences, and all of our tours are guided. This means that you don’t need any prior experience. It helps if you are adventurous – but even that isn’t a prerequisite!

You can book 1, 2, 3, 4 or many more people at once, you don’t have to fill the boats or worry about even numbers – let us take care of that! Once you book in, we will send you a confirmation that goes over what to bring, what time to arrive, as well as a map to our office.  The confirmation will let you know that we are going to provide all your on river gear ( for each tour this may be slightly different)

When is the best time to book for Summer 2017?

With spring being right around the corner, we recommend locking in your dates for your Whitewater Rafting trip down the Kicking Horse River as soon as possible. The reason is, the Kicking Horse River run is extremely popular and our seats do fill up fast.  If you need to cancel there are no penalties within 72 hours prior to trip departure. So rest assured that you can place your reservation with us, lock in your seats and receive your confirmation. Should your plans change, no worries. Just give us a call and well be happy to reschedule or provide you with a full refund. Within 72 hours of trip departure we retain 50% of your deposit. We always say that even letting us know the night before that you can’t make is better than a no show. If we can fill your seats we are happy to return your 50% deposit to you. If you need better still we do offer a $5 per person cancellation insurance upon checkout which waives the 72 hour cancellation policy.

WHY SHOULD WE RAFT WITH ALPINE?

  • LONGEST TRIP ON THE RIVER – We begin our day in Yoho National Park, and raft 4 extra kilometres than other companies. For first-time rafters, this means extra time to get comfortable in the raft, learn the paddle strokes and commands from your guide without pressure. Did we also mention that this is one of the most beautiful stretches of the river? We offer the longest day on the River.
  • EXCLUSIVE TRIP SELECTION – Alpine Rafting is proud to offer CatRafting and our Family Whitewater trip beginning in Yoho National Park. The exclusive trips mean we have more ways to make you smile!
  • WHITEWATER GUARANTEE – Nowhere else in the Rockies will you find a company that stands behind their product to offer a guarantee. We’re not satisfied unless you are!
  • BIGGEST RAPIDS IN BC & ALBERTA – For those of us that are 16 & up – the Lower Canyon is a MUST do when rafting the Kicking Horse – 4 kilometres of Class 4+ Some companies run this section a couple times a week, or not at all. We raft the Lower Canyon 7 days per week!
  • BEST GEAR ON THE WATER – We invest in your comfort. From our Gore Tex SprayJackets, to Neoprene Boots, Gloves, and Canadian made wetsuits, we’ve put a lot of thought into your comfort. Our equipment is cutting edge. Our fleet of candy red rafts and splash jackets make for amazing rafting shots!
  • LUNCH IS SECOND TO NONE – Private Riverside Lunch area where we serve: Hot & Cold Drinks including freshly squeezed lemonade, Veggies & Dip, Alberta Steaks, Free Range Chicken Breast Burgers, grilled Potato Wedges, Salad, and Cookies for Desert. Between the Middle & Lower Canyon, we offer our clients a snack of Cookies, Fruit and Water to keep you stoked!
  • GREAT TEAM – It’s true, we’re not afraid to say it – you’ll have a great day out on the water with the Alpine Rafting Team. We are family owned and operated. Say hello!

WHEN IS THE BEST TIME TO GO RAFTING IN 2017?

Whatever time of year you decide to raft, you will have a great time! The Kicking Horse is both Glacial Fed and Snow melt Fed, meaning the river has great water levels all summer long

  • MAY 2017 – Great early season rafting, slightly cooler temps, great water levels, early season discounts. High water very likely in May 2015 due to record snowpack levels in the mountains.
  • JUNE 2017 – Warmer temps, great water levels, high water.
  • JULY 2017 – Hot summer fun on the river, closer to the end of July, great time to raft the Middle Canyon
  • AUGUST 2017 – Emerald coloured water, clear days, Middle can will be experiencing fantastic conditions &  Class 4+ rafting is still abundant.
  • SEPTEMBER 2017 – Emerald coloured water, clear days, Middle Canyon still offers up Class 3 & 4 thrills!

HOW MANY PEOPLE DO I NEED TO GET A GROUP DISCOUNT?

Groups of 6 or more receive a group discount. Send us the details: contact us and we’ll send you a quote.

WHAT IS THE BEST TRIP FOR OUR GROUP?

It really depends. Here is some help….

 

 

WHAT IS THE AGE LIMIT?

There is no age limit to rafting. No experience is required. Folks with medical conditions should consult their doctor first. Some of our trips have a minimum weigh/age – If unsure, please ask us or have a look on the trip page.

WHAT QUESTIONS SHOULD I ASK WHEN SELECTING A RAFTING COMPANY?

If you’re researching a Whitewater Rafting Company to raft with, here are some questions to ask:

  • How long has the company been in business? The longer an outfitter has been in business, the more honed the river experience will be.
  • What condition is their river gear in? This is probably the most important question, as you need to make sure you are comfortable. Look for a company that replaces the River Gear you will be wearing all day on an annual basis. Tears, holes, and faded equipment is not acceptable for your day out on the water. Newer rafts provide a better ride for passengers.
  • How many rivers do they run? When companies run multiple rivers, often their guides are not adequately trained for the river they will be running. Look for companies running one or a couple rivers. That way, you know the guides are experienced on that stretch of water.
  • What is the minimum age of their guides? This says a lot about the experience level of guide. Look for companies with Guides that are at minimum in their late twenties/early thirties. This will likely ensure adequate life experience and river expertise.

CAN I SEE WHAT IT’S LIKE BEFORE WE GO?

Sure! The best way to experience rafting is to actually go rafting but hopefully this video will be the next best thing :

WE ARE TRAVELLING WITH A PET. ARE THERE PET CARE FACILITIES?

 

  • We are committing to helping you bring your furry friend on your river adventure with us

    Golden BC Boarding Kennel

    Located in Nicholson: Kicking Horse Boarding Kennel  offers day care or overnight care for cats or dogs. Their phone number is 250-344-2184

    Other Options

    Our Riverbase Headquarters is a two acre treed location. If you feel comfortable, and if your dog has been left alone before, you can leave your dog at our office for the day. Please park at the back of the lot where there is the most trees and shade. Please note we are unable to check on, walk or feed your friends while you are rafting.  Also, pets should never be left in the vehicle.

    Pet friendly accommodations in Golden:  (pet charges may apply)

    Best Western Mountainview Inn

Travelodge

Days Inn

Prestige Inn

Super 8

Emerald Lake Lodge (in Field)

Mount 7 Lodges

Heather Mountain Lodge (west of Golden)

Palliser Lodge (KHMR)

Cedar House Restaurants & Chalets

WE ARE TRAVELLING WITH A CHILD. ARE THERE CHILD CARE FACILITIES?

There are child care facilities in Golden. Kicking Horse Mountain Resort offers a day care service. In the town of Golden. Also, you can check out Child Care Choices to view approved child care providers in the area.

DO YOU TAKE PICTURES ALONG THE WAY?

Yes, we take photos of your rafting trip from shore and have them on display at our office at the end of your trip. You can view and purchase them in-store at the end of the day or at a later time from our online store. Once you have purchased your photos they are instantly available to share or download.

CAN I BRING A CAMERA?

You are definitely welcome to bring a waterproof camera along, or for that matter your own waterproof video camera. Our guides are super helpful and can even snap some pics or video of your group. These two options are great for getting photos from within the raft. However, if you don’t bring a camera, that’s fine too, as we’ll be taking photos from shore. You can view and purchase your photos in-store at the end of the day or at a later time from our online store.

OUR GROUP WOULD LIKE TO ALL BE IN THE SAME RAFT. IS THIS POSSIBLE?

Yes, we do guarantee that you all get to raft together. Our rafts hold 8-10 people, so if you’re group is larger than that, you’ll have to be split up into smaller groups. Our Head Guide is a logistical genius and we’ll make sure you’re divided up the way you would like.

CAN WE REQUEST A RAFT GUIDE?

Yes! We would love it if you requested a guide ahead of time. We will do our very best to fulfill your request.If you’re not sure which guide you would like, that is fine as well. All of our guides are experienced, knowledgeable and fun. You can check them our and size them our by checking out our Guide Team Page.

WHAT ABOUT THE WEATHER?

Whitewater rafting is fun in any type of weather, provided you are properly dressed. We gear you up extremely well for your day out on the water so we can all have a great day! We raft daily rain or shine, and you’ll get wet either way.

ARE THERE WETSUITS LARGE ENOUGH FOR ME/MY GROUP?

This is common question that we receive. Our wetsuits come in an assortment of sizes. They are suitable for folks as small as 4 years of age, and adults up to 350 lbs. Same goes for the rest of our gear.

WHEN SHOULD I BOOK FOR SUMMER 2017?

You should book as soon as you know when you would like to raft. Key dates in 2017 are already booked out. Our cancellation policy is 72 hours prior to trip departure, so if you need to cancel it’s not a big deal, we offer a 100% refund. We recommend making a reservation as soon as you have a date in mind. Why not check availability now for some dates you may have in mind?

WHAT SHOULD I BRING?

Once you book, we will send you a confirmation by email that goes over what to bring, what time to arrive, as well as a map to our office. We will ask you to bring a towel, bathing suit, and a fleece or wool sweater (an extra layer of warmth not made of cotton).

WHAT SHOULD I WEAR?

You should come to our office the morning of your trip with your bathing suit on underneath your clothes, preferably. When we get to the river, we distribute river gear and give instructions for putting it on. There are change rooms at the start of the trip. The clothing you take off will be placed back into the bus where you can get access to it at the end of the trip.

Questions for Families

Whats for Lunch

On your Gentle Family Rafting trip there is a Riverside BBQ Lunch included. Check out What’s for Lunch. 

For the young kids we have added hot dogs as a choice for their meal as some kids prefer that over steak or chicken. We will ask you upon check in what you would like for lunch.

What should we wear?

Because the Kicking Horse is a glacial fed river, we are going to provide you a wetsuit, neoprene boots, spray jacket, life jacket and helmet

We will ask you to bring a bathing suit and a towel. There will also be a reminder of this in your confirmation document. If you are coming with small children, if you have a fleece or a wool sweater, something not made of cotton that can get wet, please bring it as an extra layer of warmth. It will be worn on top of the wetsuit but underneath the spray jacket. We have a few spares at our office, but sometimes we run out.

Do you have any other Options for Families other than this trip?

Yes, we do! For families with young children, check out our 5 PM River Float, which is affordably priced at $25 Per Person

For families with children who weigh 90 pounds or greater, we recommend tackling the Full Day Rafting or Kicking Horse River  Half Day Rafting

as we have seen from experience kids greater than 90 pounds generally are looking for a little more thrill than the Gentle Family Rafting Provides. Additional options include SUP Yoga or our 5 PM Columbia Valley Explorer Stand Up Paddleboard Tour 

How Long is Your Gentle Family Rafting Trip

Our Gentle Family Rafting Trip is 3.5 Hours Long.  A total of 1.5 Hours of that is spent rafting, a total of 12 kilometres on the river. There is a Riverside BBQ Lunch. Most days this tour departs our office at 10 AM and returns at approx 1:30 PM

What does a “Fast Paced Float” Mean?

Our Gentle Family Rafting Trip is considered a Fast Paced Float. It is geared towards families and folks who are interested in a day out in nature but don’t want to experience too much whitewater. What that means is – the water is moving at all times are we are on a river. There are a few Small Rapids that may or may not lightly splash you and your family. You will get splashed but not soaked on this tour. If anyone in your group is over 90 pounds, we would strongly recommend that you also consider rafting the Middle Canyon of the Kicking Horse River. The reason is children that meet the 90 pound requirement that only raft the Upper Canyon generally return disappointed, meaning they would have enjoyed more whitewater

Can you explain to me how this works ?

Sure! We’d love to! Every day from mid-May to mid-September we run Whitewater Rafting, Stand Up Paddleboarding, & several other tours. All of the tours that we offer are based on river experiences, and all of our tours are guided. This means that you don’t need any prior experience. It helps if you are adventurous – but even that isn’t a prerequisite!

You can book 1, 2, 3, 4 or many more people at once, you don’t have to fill the boats or worry about even numbers – let us take care of that! Once you book in, we will send you a confirmation that goes over what to bring, what time to arrive, as well as a map to our office.  The confirmation will let you know that we are going to provide all your on river gear ( for each tour this may be slightly different)

When is the best time to book for Summer 2017?

With spring being right around the corner, we recommend locking in your dates for your Whitewater Rafting trip down the Kicking Horse River as soon as possible. The reason is, the Kicking Horse River run is extremely popular and our seats do fill up fast.  If you need to cancel there are no penalties within 72 hours prior to trip departure. So rest assured that you can place your reservation with us, lock in your seats and receive your confirmation. Should your plans change, no worries. Just give us a call and well be happy to reschedule or provide you with a full refund. Within 72 hours of trip departure we retain 50% of your deposit. We always say that even letting us know the night before that you can’t make is better than a no show. If we can fill your seats we are happy to return your 50% deposit to you. If you need better still we do offer a $5 per person cancellation insurance upon checkout which waives the 72 hour cancellation policy.

DO YOU FILL UP IN ADVANCE?

Yes, we do fill up!  Our rafting season is from May – September.  Weekends are the busiest, but midweek is notorious for filling up in July and August. If you know when you would like to go, book, and you can always cancel up to 72 hours prior to departure for full refund. We always say it is better to book and get your seats locked in with the possiblity of cancelling, then to miss our because we are full. Also, when checking out online, you can take advantage of our $5 Per Person Cancellation Insurance, which waives the 72 hour cancellation period. This is great for people that do shiftwork.

I AM PREGNANT, CAN I GO RAFTING?

If you are pregnant, unfortunately we are unable to take you Whitewater Rafting.

What is the best trip for a Family?

For a family with small children (ages 4 to 10) we recommend our Gentle Family Rafting Trip, or our Evening Float. For a family with Children over 90 pounds, we recommend our Full Day Rafting.  16 years of age, we recommend all our rafting trips. Remember, our trips are flexible in that some family members may opt to continue on after the calmer sections to tackle bigger rapids, while the rest return to our office.

Some of our Family members don’t qualify for the Middle Canyon, can some of us raft the Middle anyways?

Not a problem. Our trips are flexible. For Example, a family of four could depart for the Family Whitewater at 9:00 AM. All four would enjoy the Upper Canyon, and all have lunch together. Following lunch, the two older, or more adventurous members of the family could continue on and raft the bigger rapids of the afternoon. The two who are not continuing on would be shuttled back to our office.

Will my Child be Safe on the Raft?

Due to the inherent risks of Whitewater Rafting, we cannot guarantee safety. However, our Gentle Family Rafting Trip is suitable for ages 4 & up and the rapids are gentle. If there are any concerns, please discuss them with your guide prior to departure.
We can always make adjustments.

I will be bringing a child that is not my own. Is that ok?

If you are bringing a child that is not your own, contact our office and we will send you a copy of our Liability Waiver. Have
the parent or guardian sign the waiver, and bring it with you the day of the trip.

WE ARE TRAVELLING WITH A PET. ARE THERE PET CARE FACILITIES?

 

  • We are committing to helping you bring your furry friend on your river adventure with us

    Golden BC Boarding Kennel

    Located in Nicholson: Kicking Horse Boarding Kennel  offers day care or overnight care for cats or dogs. Their phone number is 250-344-2184

    Other Options

    Our Riverbase Headquarters is a two acre treed location. If you feel comfortable, and if your dog has been left alone before, you can leave your dog at our office for the day. Please park at the back of the lot where there is the most trees and shade. Please note we are unable to check on, walk or feed your friends while you are rafting.  Also, pets should never be left in the vehicle.

    Pet friendly accommodations in Golden:  (pet charges may apply)

    Best Western Mountainview Inn

Travelodge

Days Inn

Prestige Inn

Super 8

Emerald Lake Lodge (in Field)

Mount 7 Lodges

Heather Mountain Lodge (west of Golden)

Palliser Lodge (KHMR)

Cedar House Restaurants & Chalets

CAN I BRING A CAMERA?

You are definitely welcome to bring a waterproof camera along, or for that matter your own waterproof video camera. Our guides are super helpful and can even snap some pics or video of your group. These two options are great for getting photos from within the raft. However, if you don’t bring a camera, that’s fine too, as we’ll be taking photos from shore. You can view and purchase your photos in-store at the end of the day or at a later time from our online store.

WHAT ABOUT THE WEATHER?

Whitewater rafting is fun in any type of weather, provided you are properly dressed. We gear you up extremely well for your day out on the water so we can all have a great day! We raft daily rain or shine, and you’ll get wet either way.

ARE THERE WETSUITS LARGE ENOUGH FOR ME/MY GROUP?

This is common question that we receive. Our wetsuits come in an assortment of sizes. They are suitable for folks as small as 4 years of age, and adults up to 350 lbs. Same goes for the rest of our gear.

WHEN SHOULD I BOOK FOR SUMMER 2017?

You should book as soon as you know when you would like to raft. Key dates in 2017 are already booked out. Our cancellation policy is 72 hours prior to trip departure, so if you need to cancel it’s not a big deal, we offer a 100% refund. We recommend making a reservation as soon as you have a date in mind. Why not check availability now for some dates you may have in mind?

Questions for First  Timers

MY FRIENDS HAVE GONE RAFTING BUT IT IS MY FIRST TIME. IS THIS OKAY?

That is not a problem. No experience is required to go rafting, you will all get to travel in the same raft.

WHAT IF I GO RAFTING BUT AM TOO SCARED TO CONTINUE?

Before the rafting trip departs, you will go through a safety briefing at the river. If you are not comfortable after hearing the safety briefing, we can bring you back to our office and provide you with a full refund.

CAN I SEE WHAT IT’S LIKE BEFORE WE GO?

Sure! The best way to experience rafting is to actually go rafting but hopefully this video will be the next best thing :

CAN I BRING A CAMERA?

You are definitely welcome to bring a waterproof camera along, or for that matter your own waterproof video camera. Our guides are super helpful and can even snap some pics or video of your group. These two options are great for getting photos from within the raft. However, if you don’t bring a camera, that’s fine too, as we’ll be taking photos from shore. You can view and purchase your photos in-store at the end of the day or at a later time from our online store.

ARE THERE WETSUITS LARGE ENOUGH FOR ME/MY GROUP?

This is common question that we receive. Our wetsuits come in an assortment of sizes. They are suitable for folks as small as 4 years of age, and adults up to 350 lbs. Same goes for the rest of our gear.

Health Questions

I HAVE A HEALTH CONDITION. IS RAFTING SAFE FOR ME?

Unfortunately this is not a question we can answer, it must be discussed with a doctor, and carefully considered by you.

I HAVE ALLERGIES OR HEALTH ISSUES THAT REQUIRE MEDICATION. CAN I KEEP THIS ONBOARD?

Yes, you may. Each Guide carries a drybag onboard which he/she can place your medication in.

CAN I WEAR GLASSES/CONTACTS ON THE RAFT?

Yes, you may, however, please be aware that they may get damaged or fall off. If you have a pair of older glasses, we recommend wearing those. We also sell straps designed to hold your glasses on while Whitewater Rafting at our office.

I AM PREGNANT, CAN I GO RAFTING?

If you are pregnant, unfortunately we are unable to take you Whitewater Rafting.

Reservation Questions

What are the reasons we should raft with Alpine?

  • Fair Prices

    Alpine Rafting offers very affordable Whitewater Rafting tours in the Canadian Rockies – Kicking Horse River. Fair Pricing & Value is what you’ll get on any and all of our Adventures. Our trips are reasonably and fairly priced. As a family owned company we have always strived to keep our prices affordable. Our Gentle Family Rafting is extremely affordable at just $35 for Children & $65 For Adults. Our Heli Rafting Trips are priced at just $249 Per Person

  • Free Rustic Riverside Camping 

    Alpine Rafting offers Rustic Riverside Camping free of charge to all our customers. A beautiful 25 acre site along the banks of the Kicking Horse River. No quiet hours – More room to roam that you need – and best of all – No Fees!

  • Awesome Put Ins & Take Outs  

    As one of the oldest operators, we have been able to secure the best put ins and take outs to access the river. This includes our put in for our Gentle Family Rafting & Full Day Rafting Tours. Exclusive access to Whitewater Rafting is what we have for you. If you’re planning on spending a day on the Kicking Horse, it’s well worth joining us and experiencing Yoho National Park in a way only Alpine guests get to do. This 4 km section of river also boasts 3 small rapids that are safe and thrilling for small children! The kids will love it. In addition, if we are going to see any wildlife throughout the day , its’ generally within Yoho National Park.

  • Feast with Us 

    As one of the pioneers of rafting on the Kicking Horse River, we have maintained a beautiful riverside BBQ Lunch area. Our Open concept area boasts plenty of sun and a constant breeze. We are very lucky to have a spacious area to host you and your friends for lunch. We offer the most varied meal options for meat lovers, vegetarians and now vegans! New in 2017, Jimmy is installing a timber dining pavilion he built himself  for your dining comfort. In addition, we are offering grilled Salmon.  Check out the menu 

  • 10+years as a Five Star Attraction

      – For us, word of mouth is paramount. If you have a great day – you’ll tell your friends. We don’t push for reviews – we invite honest, truthful reviews to be published organically, should you choose to 🙂  We are rated #2 on TripAdvisor for Whitewater Rafting on the Kicking Horse River as we let our customers review us – only if they choose to do so.  We’re thrilled to announce that in 2017 we are celebrating over 10 years as a 5 star attraction! Didn’t have a five start time? Sometimes it happens – and Val would like to hear from you about it.

  •  Family Friendly Fun

    Owning an Adventure Company with 2 young children, we have strived to bring value and break the cost barriers for even the youngest of adventurers ! Our Gentle Family Rafting is for Ages 4 & up & includes Yoho National Park. Kid tested & family approved (by our own family!) With other outfitters, children must be at least 8 or 10 years of age. So families with small children, we have an affordably priced adventure for you!  The river environment is fascinating, filled with wonder & awe around every bend in the river. Fresh air, sunshine and a family bonding activity like whitewater rafting are all you need. Our Gentle Family Rafting Trip is sure to please!

  • Lots of Choices

    – We have the finest and most complete selection of river adventures.  From Heli Rafting  Stand Up Paddleboarding to Inflatable Kayaking to SUP Yoga & more , we have something for everyone. Our passion for rivers – all rivers – is reflected in the quality and selection of tours we offer

  • Location, Location, Location  

    Looking for Whitewater Rafting in the Canadian Rockies? The Kicking Horse River is the premiere Whitewater Rafting destination in the Canadian Rockies. Alpine Rafting Headquarters are also in Golden. Short bus rides to and from the river mean that we can minimize your discomfort and maximize your fun time. Companies travelling to the Kicking Horse River from Alberta do so with generally 2 hours each way of commuting.  Let’s leave the commuting back in the city, shall we? Coming in from Banff, Lake Louise, Jasper. We promise the drive to Golden will not disappoint. In fact, you will gain the bonus attractions of visiting one of Canada’s oldest &  most stunning National Parks – Yoho.

 

  “The Reasons you should join us are many – however, the most important reason is not something we can explain. That impalpable sense of wonder you get coming around the next bend  in the river, the surge of adrenaline when glacial water splashes you for the first time. The adventures we offer provide things we simply can’t put into words. Being on the river will excite & recharge you in ways you’ve never felt. Join our team this summer for your own little bit of river magic”

-Jimmy, Val  & Team Alpine

 

Tell me more about your Complimentary Rustic Riverside Camping

Rustic Riverside Camping is First- Come, First- Serve. The camping area is 25 acres, so there is plenty of room for everyone. There are ‘sites’ in the forest and sites along the riverbank. The ‘sites’ are not like sites you would find at a normal campground. They are not numbered, and you do not need to check in and be assigned a site. This means that how the site is when you arrive, is how is should be left when you leave. There is not a campground maintenance crew that goes ’round to do the cleanup. There is a centrally located garbage bin to place your garbage. For more information, please visit our 2016 Rustic Riverside Camping Info Page

WHAT IF OUR PLANS CHANGE?

We realize people’s travel plans can change. This is why we offer a 72 hour cancellation policy on all of our departure. Let us know 72 hours prior to departure that you need to cancel, and we will refund your credit card in full.

DO YOU HAVE CANCELLATION INSURANCE?

Yes, we do. For $5 Per Person, you can purchase the peace of mind to cancelling anytime, for any reason, and receiving 100% of your money back. No exceptions.

HOW MANY PEOPLE DO I NEED TO ROUND UP TO GO RAFTING?

You actually don’t need to round up too many people. If you are traveling alone, or in pairs, you can always book a trip! There is no minimum booking requirement. Our rafts hold between 8 and 10 people, so you will be partnered up with other rafters.

I WANT TO ORGANIZE A GROUP OF FRIENDS, BUT I DON’T WANT TO PUT A DEPOSIT DOWN FOR EVERYONE. WHAT SHOULD I DO?

No problem, we get this one all the time! Simply give our office a phone call or email. We will decide on a group name together, for example, “Jane’s Group” & will provide you with a code to Book Online. That way, everyone can enter their own credit card information, and pay their own 50% deposit. While booking, the customer will be prompted to enter the name of their group. That way, we will know you are all together.

DO YOU FILL UP IN ADVANCE?

Yes, we do fill up!  Our rafting season is from May – September.  Weekends are the busiest, but midweek is notorious for filling up in July and August. If you know when you would like to go, book, and you can always cancel up to 72 hours prior to departure for full refund. We always say it is better to book and get your seats locked in with the possiblity of cancelling, then to miss our because we are full. Also, when checking out online, you can take advantage of our $5 Per Person Cancellation Insurance, which waives the 72 hour cancellation period. This is great for people that do shiftwork.

WHAT IS YOUR CANCELLATION POLICY?

You may cancel your rafting trip up to 72 hours prior to trip departure for a full refund. Within 72 hours, the 50% deposit is non refundable. You may also opt to purchase cancellation insurance for $5 per person.

HOW DO I BOOK?

It’s easy, you just select a date from the calendar above and choose the trip that you would like to take. Our online reservation system will take a 50% deposit. That is how we guarantee your seating and send you a confirmation email that goes over what to bring, what time to arrive, as well as a map to our office. Our trips fill up quickly so please book as soon as you have a date in mind

WHAT ABOUT THE WEATHER?

Whitewater rafting is fun in any type of weather, provided you are properly dressed. We gear you up extremely well for your day out on the water so we can all have a great day! We raft daily rain or shine, and you’ll get wet either way.

The Lower Canyon

What happenned to your trips that include the Lower Canyon

The Lower Canyon is the third and final section of the river. It is an incredible stretch of whitewater we have taken thousands upon thousands of people down. To access it, we need to to cross railroad tracks. We have done this without incident for almost 40 years. In the fall of 2015 we entered into negotiations with CP Rail to provide a Safer Crossing. On April 30th, CP announced that we had reached a solution and the Lower Canyon would be accessible to outfitters and recreational paddlers for the 2016 season. Unfortunately, CP has not held up their promise and has subsequently backed out of negotiations with CP Rail. What this means is that
Currently we are still able to raft the Lower Canyon via our Heli Rafting Trips.