Gentle Family Rafting Frequently Asked Questions

What’s for lunch?

On your Gentle Family Rafting trip there is a riverside BBQ lunch included. Check out What’s for Lunch. 

Everyone has the options of steak, chicken breast, fish, a hamburger, veggie burger or smokie (big hot dog). We’ll take your lunch order at the time of booking. If you want to change your order, that’s no problem at all, as long as we have at least 24 hours notice prior to your trip.

What should we wear?

Because the Kicking Horse is a glacial fed river, we are going to provide you a wetsuit, neoprene boots, fleece sweater, spray jacket, life jacket and helmet

We will ask you to bring a bathing suit and a towel. There will also be a reminder of this in your confirmation document.

Do you have any other options for families besides this trip?

For families with children who are 12 years old and weigh 90 pounds or more, we recommend tackling the Full Day Rafting or Kicking Horse River Half Day Rafting

As we have seen from experience, kids 12 and 90 lbs are generally looking for a little more thrill than the Gentle Family Rafting provides.

How long is your gentle family rafting trip?

Our Gentle Family Rafting adventure is 3.5 hours long.  A total of 1.5 hours of that is spent rafting.  You’ll cover a total of 12 kilometres on the river and there is a riverside BBQ lunch included. This tour starts at 9:30 a.m. (you must arrive by 9:00 or 9:15) and returns at approximately 1:30 p.m.

What does a “fast paced float” mean?

Our Gentle Family Rafting adventure is considered a fast paced float. It is geared towards families and folks who are interested in a day out in nature but don’t want to experience too much whitewater. What that means is – the water is moving at all times we are on the river. There are a few small rapids that may or may not lightly splash you and your family. You will get splashed but not soaked on this tour. If anyone in your group is 12 years old and 90 pounds, we would strongly recommend that you also consider rafting the middle canyon of the Kicking Horse River. The reason is children who meet the age and weight requirement but only raft the upper canyon often return disappointed, meaning they would have enjoyed more whitewater

Can you explain to me how this works ?

Sure! We’d love to! Every day from mid-May to mid-September we run several whitewater Rafting and stand up paddleboarding tours. All of the tours we offer are based on river experiences, and all of our tours are guided. This means that you don’t need any prior experience. It helps if you are adventurous – but even that isn’t a prerequisite!

You can book in just yourself, or a group of any size, you don’t have to fill the boats or worry about even numbers – let us take care of that! Once you book in, we will send you a confirmation that goes over what to bring, what time to arrive, as well as a map to our office.  The confirmation will let you know that we are going to provide all your on river gear.

When is the best time to book for summer?

We always recommend locking in the dates for your whitewater rafting trip down the Kicking Horse River as soon as possible. The reason is, the Kicking Horse River run is extremely popular and our seats do fill up fast.

If you have to cancel your trip, the full amount is refundable (less a $10.00 per person processing fee) provided we are given at least 1 weeks notice prior to your trip. If notice occurs within 7 days of the trip the $50.00 per person deposit becomes non-refundable, and within 24 hours of the trip the full amount is non-refundable.  All refunds are applied to the same credit card used for the initial booking.

Do you fill up in advance?

Yes, we do fill up!  Our rafting season is from May – September.  Weekends are the busiest, but midweek is notorious for filling up in July and August. If you know when you would like to go, book, and you can make changes if necessary up to 1 week prior to your trip. We always say it is better to book and get your seats locked in with the possibility of changing, than it is to miss out because we are full.

I’m pregnant, can I go rafting?

This is a question we cannot answer. Please consult with your doctor and consider your decision carefully.

What is the best trip for a family?

For a family with small children (ages 4 to 11) we recommend our Gentle Family Rafting Trip. For a family with children who are 12 and 90 pounds, we recommend our Full Day Rafting.  16 years of age, we recommend all our rafting trips, including heli rafting. Remember, our trips are flexible in that some family members may opt to continue on after the calmer sections to tackle bigger rapids, while the rest return to our office.

Some of our family members don’t qualify for the middle canyon, can some of us raft the middle anyways?

Yes this is possible! Our trips are flexible. For example, a family of four could depart for the Family Whitewater at 9:30 a.m.. All four would enjoy the upper canyon, and all would have lunch together. After lunch, the two older, or more adventurous members of the family could continue on and raft the bigger rapids of the afternoon (provided there is still space available). The two who are not continuing on would be shuttled back to our office.

Will my child be safe on the raft?

There are risks involved with whitewater rafting so we cannot guarantee safety, but we always do our best.  Safety is our number one priority on the river.  Our Gentle Family Rafting trip is suitable for ages 4 & up and the rapids are gentle. If there are any concerns, please discuss them with us prior to booking, or with your guide prior to departure.

I will be bringing a child that is not my own. Is that ok?

If you are bringing a child who is not your own, contact our office and we will send you a copy of our Liability Waiver (it can also be found on our website). Have the parent or guardian sign the waiver, and bring it with you on the day of the trip.

If you show up with someone else’s child, the adult in the group will need to act and sign the waiver as the guardian of anyone under age.

WE ARE TRAVELLING WITH A PET. ARE THERE PET CARE FACILITIES?

 

We are committing to helping you bring your furry friend on your river adventure with us

Golden BC Boarding Kennel

We strongly recommend to use a day care service for your pet. Located in Nicholson: Kicking Horse Boarding Kennel offers day care or overnight care for cats or dogs. Their phone number is 250-344-2184.

Our Riverbase Headquarters is a two acre treed location. Please park at the back of the lot where there is the most trees and shade. Please note we are unable to check on, walk or feed your friends while you are rafting.  Also, pets should never be left in the vehicle.

Pet friendly accommodations in Golden:  (pet charges may apply)

  • Best Western Mountainview Inn
  • Travelodge
  • Best Western Mountainview Inn
  • Days Inn
  • Prestige Inn
  • Super 8
  • Emerald Lake Lodge (in Field)
  • Heather Mountain Lodge (west of Golden)
  • Palliser Lodge (at Kicking Horse Mountain Resort)
  • Cedar House Chalets

Please check out Tourism Golden‘s website for more information on those accommodations.

CAN I BRING A CAMERA?

We don’t advise that people bring anything with them on the river. There is always a chance cameras will get lost or wet, and you will be paddling so there isn’t a lot of time to be taking pictures anyways.

People often want to bring their own GoPro cameras. We do have helmets with GoPro mounts, but we tell everyone that there is a chance the camera could get broken or knocked off. Many cameras have been lost in the river – we think it is safer to leave the filming to us.  Our guides will have GoPro cameras and we have a professional photographer on shore.  Photos and videos are available to look at and purchase after your trip.

The only thing that should be carried on is medication such as asthma inhalers and epi pens etc. Our guides have small dry bags to keep these safe.

WHAT ABOUT THE WEATHER?

Whitewater rafting is fun in any type of weather, provided you are properly dressed. We gear you up extremely well for your day out on the water so we can all have a great day!

We run rain or shine. Rafting is a great activity to do on a rainy day – you’re going to get wet anyways!  Because we run rain or shine, we do not allow guests to change their trip date because of the weather.

ARE THERE WETSUITS LARGE ENOUGH FOR ME/MY GROUP?

This is common question that we receive. Our wetsuits come in an assortment of sizes.  Our maximum weight limit is approximately 300 lbs (136kg) due to safety reasons and the size of our gear.

WHEN SHOULD I BOOK FOR SUMMER?

You should book as soon as you know when you would like to raft. Busy weekends in July and August book up fast.  Our cancellation policy is 1 week prior to trip departure, so if you need to cancel it’s not a big deal, we offer a refund minus a $10 cancellation fee. We recommend making a reservation as soon as you have a date in mind.