We are open to all of Canada for rafting on the Kicking Horse River in Golden, BC
Please note that all information below was applicable for our 2021 rafting season. Everything will be updated for our 2022 season as we get closer to the spring and know how things are looking.
BC has officially entered Step 3 of our re-opening plan which means Covid regulations have been relaxed. Please see all updates to our policies below in red.
It feels like we’ve been cooped up for a while, doesn’t it? Are you ready to get out and explore our big backyard?
After much thought and waiting, we have established new protocols and procedures to keep both you and our staff as safe as possible. Some modifications have been made to our trips, but rest assured, the whitewater and family rafting will be as amazing as ever. Luckily, mother nature hasn’t changed during this pandemic.
Rafting is considered a low risk activity for the spread of Covid-19 as we are outdoors, in wide open spaces where the risk of transmission is low. When we bus to and from the river, we’ll make sure we space out as much as possible and face coverings will be worn by all when spacing is hard to maintain. Sanitizing and hand washing will be a healthy part of the experience, as well.
The best thing you can do is book a rafting trip with the bubble you have already formed. There is also the option to BOOK A BOAT, which will guarantee it is only your group and a guide in your boat at a discounted rate.
When coming rafting with us, here is what we are asking YOU to do:
1. Please do not come rafting if you feel sick or have symptoms of Corona, or have been around someone who is sick. We still will not take guests who are sick or have been around someone who is sick.
2. Practice physical distancing (2 metres) as much as possible from people not in your bubble. We are all used to doing this by now. Lets keep it up! Face coverings will be worn when physical distancing isn’t possible. Physical distancing is recommended and wearing a mask indoors is still required (as per the health update on Aug 20, 2021). As our entire day takes place outside it’s easy to distance naturally, with the exception of our bus ride. All guests must wear a mask for the bus trip to and from the river.
3. Sanitize and wash your hands often and be ok with mandatory sanitizing times. Sanitizer will be available, but using it is optional.
4. Bring a face covering. There will be times when we need everyone to wear a mask. Times when we can’t maintain our distance, such as when you’re getting you gear and riding on the bus. In cases where we have mixed groups in a raft, we will ask you to wear a face covering when safe to do so on the river.
Please make sure your mask meets current government guidelines, and bring a second one with you if you don’t want a wet mask for the bus ride home. Bring it in a ziploc and you can tuck it inside your life jacket.
If you don’t have a face covering, or forget yours, we have 3 layer, medical grade buffs available to purchase. Wearing a mask indoors is mandatory, as per the health update on Aug 20, 2021. Our entire day takes place outside so it’s easy to distance naturally, with the exception of our bus ride. All guests must wear a mask for the bus trip to and from the river.
5. Arrive with your swimsuit on under your clothes. This will keep the change room less crowded and speed up the changing process while keeping physical distancing.
6. Keep all of your personal items (besides medications) in your vehicle. We cannot allow personal items on the bus.
7. Book your trip as a group with family and friends already in your bubble. We’ll try to keep all groups together, but if you are a group of 2, as an example, you will be with other smaller groups in your raft. There is also an option to BOOK A BOAT at a discounted rate, which means groups of 4-8 people can have a private boat. See your options on our trip pages.
8. Sign your waiver online, before your trip. When you book, you will receive an email with your online waiver. Please fill it out and forward it along to all group members and make sure everyone has filled it out. This will limit touch points and save time on the day of your trip.
9. Arrive well hydrated with a full stomach. Due to Covid-19 we are offering a simplified lunch, but we can’t have anyone bring snacks or drinks onto our bus. Keep them in your car for afterwards. This is still the case. We don’t let guests bring any personal belongings on the bus.
10. Please be patient and understanding of our new and extra procedures. By now, this is nothing new to everyone. We are asking that you be positive and help us navigate these different times smoothly. We all just want to get outside and have some fun!
Here is what WE are doing:
1. Staff health being checked daily. This is no longer a requirement, but our staff will not be working if they’re sick.
2. Checking the health of all guests who arrive for a rafting trip. You will be asked: Have you experienced cold or flu like symptoms in the last 14 days? Have you been in contact with anyone who has been sick in the last 14 days? We will only be confirming with guests that everyone feels healthy and hasn’t been in contact with anyone who’s sick.
3. We will politely enforce physical distancing and wearing of face coverings when necessary. These are 2 very important changes to our program. Wearing a mask indoors is mandatory, as per the health update on Aug 20, 2021. Our entire day takes place outside so it’s easy to distance naturally, with the exception of our vehicle rides. All staff must wear a face mask in any company vehicle.
4. Additional and very thorough cleaning and disinfecting of all gear worn, used and touched during each trip. Touch points will be wiped and disinfected several times during the trip. We’ve always had a high expectation when it comes to cleanliness. This will continue, but touch points will not be sanitized after every use.
5. Outdoors as much as possible. Check in, intro and safety talks etc. will all be outdoors where we can easily maintain physical distancing. No crowded indoor spaces.
6. A limit for number of people in the washroom building at one time. There is no longer a limit, but we’re asking people to change by their vehicles to keep it spaced out.
7. Staff training on all new procedures that will be documented and signed.
8. Rotating gear. We have a lot of gear. Wetsuits, boots, splash tops, helmets. This means that after it is sanitized and cleaned it will be put at the back of the rotation, and not used for at least 36 hours. We have enough gear that we’ve always done a rotation, but it’s not longer required to let it sit for at least 36 hours.
9. Signage and sanitizing stations to remind all of us to wash up and keep distance from others. Sanitizing stations still exist for you to use, the the majority of signage has been taken down.
10. Our staff will be provided with PPE when required.
All of this is to help keep you and our staff as safe as possible while having a great time rafting the Kicking Horse River. We require everyone to comply for this to work, we are trusting you with this. Remember, we are not making the rules, we are complying with them. Anyone who doesn’t comply will be asked to leave.
Please note and remember, you are visiting Alpine Rafting and coming rafting at your own risk. Each guest will be required to sign a release of liability, waiver of claims and assumption of risk and indemnity agreement prior to their rafting trip. To view the waiver document, please click here.
We are looking forward to rafting with you this summer!